Abstract: - The new healthcare deliverysystem is unaffordably complex, unreliable, and unsustainable. Machine Learning(ML) has revolutionised the way companies and individuals use data to increasesystem performance. Machine learning algorithms can be used by strategists toprocess a variety of organised, unstructured, and semi-structured data. Thistechnology provides a virtual assistant who can communicate with patients intheir native language to understand their symptoms, provide physician advice,and monitor health indicators. In addition, natural language processingalgorithms and deep learning analytics are used to analyse customer reviews andfind the nearest specialist that can help with the user's illness. A deepbilinear similarity model is also proposed in the architecture to enhance thecreated SQL queries used in algorithms and predictions. The system's datacollection algorithm is trained using BERT and SQLOVA models.
Keywords:Personal Healthrecords, Natural Language Understanding, Speech recognition.